Title: Application Engineer (m/k)
Krakow, PL
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ENERGY THAT CHANGES: SMA Magnetics Sp. z o.o. is a member of SMA Solar Technology A.G. Group the World leader in PV energy conversion and energy management systems that sets the benchmark for innovative and environmentally friendly technologies. SMA builds the highest efficiency products with significant market footprint. Would you like to play a part in shaping the energy supply of the future? Welcome to SMA. be energy. We are developing dynamically, we realize ambitious tasks, and among our employees we value creativity, initiative and attitude to good cooperation. What can you expect when you join our team?
For more information click here:https://www.sma-magnetics.com/en/career.html |
Application Engineer (m/k)
Currently we are looking for:
APPLICATION ENGINEER (m/k)
Location: Opolska, Kraków
Purpose of the position:
Ensuring stable and efficient software deployment as well as qualified second-level support for client applications. This role combines technical packaging expertise with in-depth troubleshooting in daily IT operations.
Your role:
Application Packaging & Deployment
- Packaging applications (MSI, EXE) for distribution via Microsoft Intune
- Creating .intunewin packages using the Microsoft Win32 Content Prep Tool
- Defining installation and uninstallation routines and detection rules
- Planning, testing, and rolling out software packages
- Maintaining and updating existing applications
2nd Level Support – Client Applications
- Analysis and resolution of incidents related to client software
- Troubleshooting installation and runtime issues
- Evaluation of logs and performance of root cause analyses
- Supporting 1st Level Support with more complex issues
- Communication with software providers and internal stakeholders
Cross-functional tasks
- Documentation of packaging, solutions, and processes
- Contribution to the optimization of deployment and support processes
Support for software testing and quality assurance
What we require:
- Degree in Information Technology or equivalent qualification
- Several years of experience in software packaging and IT support
- Application Packaging & Deployment (MSI, EXE, Intune)
- Software Distribution and Packaging in Enterprise Environments
- Troubleshooting Client Applications and Deployment Processes
- Microsoft Intune
- Windows Installer (MSI), silent installations, and deployment processes
- Strong knowledge of Windows client operating systems
- Experience with PowerShell or other scripting languages is a plus
- Proficiency in English min. B2 (C1 is a plus)
- German language B2
- Analytical thinking and the ability to work in a structured and independent manner
- Strong organizational skills and the ability to prioritize tasks effectively