Title:  Global application process manager * sales & service

Location: 

Kassel, DE

Company:  SMA Solar Technology AG
Job Type:  in part-time and full-time possible - permanent

ENERGY THAT CHANGES: Innovative and sustainable key technologies are prerequisites for renewable energy supply. More than 3,000 employees from 20 countries work to ensure that SMA is actively helping to promote the production and development of PV system technology worldwide.

Would you like to play a part in shaping the energy supply of the future? Welcome to SMA.

be energy. Your energy can thrive with us. Respond to changes in an active, bold and targeted way.
#equalopportunities#developmentopportunities#talentmanagement

be flexible. Conditions can change, so our work schedule models offer you a solution.
#flexibleworkinghours#remoteworking#parttimeopportunities

be family. A sense of community and camaraderie is important to us. We offer work-life-balance.
#vacationcare#familyservices#emergencychildcare

For more information click here: https://www.SMA.de/en/career/

Your contribution to the "big picture"

 

  • You cooperate closely with relevant people involved in the process to ensure the improvement of global application-supported processes in service and sales
  • You coordinate process experts from different departments (e. g. IT, Sales, Service) and ensures that process requirements are aligned and integrated in our systems
  • You are in charge of conceptualisation and of IT changes as a counterpart for IT colleagues
  • You are the contact person for process experts in case of incidents, problems or subject matter-related questions (3 level support)
  • You coordinate and conceptualise process trainings and ensure their realization

 

Your skills are needed

 

  • Degree in computer science or business administration, a comparable background or commercial/IT-related professional training and many years of professional experience
  • Affinity for processes that take place in the service/sales environment
  • Experience in an interface function between IT, sales or service units
  • Extensive system knowledge in Salesforce and SAP (preferably as a key user)
  • Talented at keeping track of complex issues and thinking things through from start to finish as well as strong organisational skills and knowledge of standard project management (e. g. Waterfall, agile)
  • Good oral and written communication skills in German and English and willingness to travel to our international offices to work with colleagues on site

 

#bethechange We look forward to receiving your application.

Your contact is Anne Schuster | HR Business Partner | Telephone: +49 561 9522-0

 

∗ SMA is committed to diversity and equal opportunity - unattached of gender, age, origin, religion, disability or sexual orientation.

ENERGY THAT CHANGES: Innovative and sustainable key technologies are prerequisites for renewable energy supply. More than 3,000 employees from 20 countries work to ensure that SMA is actively helping to promote the production and development of PV system technology worldwide.

Would you like to play a part in shaping the energy supply of the future? Welcome to SMA.

be energy. Your energy can thrive with us. Respond to changes in an active, bold and targeted way.
#equalopportunities#developmentopportunities#talentmanagement

be flexible. Conditions can change, so our work schedule models offer you a solution.
#flexibleworkinghours#remoteworking#parttimeopportunities

be family. A sense of community and camaraderie is important to us. We offer work-life-balance.
#vacationcare#familyservices#emergencychildcare

For more information click here: https://www.SMA.de/en/career/